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Salem Home Medical

Salem Home Medical Customer Survey

Thank you for choosing Salem Home Medical to provide your home medical equipment and supplies. We greatly appreciate your confidence. To help serve you better, we would appreciate if you would take a few minutes to answer the questions below regarding your experience with our products and staff.

1=Disagree
2=Mostly Disagree
3=Neither Agree nor Disagree
4=Mostly Agree
5=Strongly Agree
n/a=Not Applicable
  The equipment and/or supplies were delivered on time...
  The equipment and/or supplies were clean when received...
  The equipment has remained in good working order...
  The instructions were adequate for safe use of the equipment...
  The staff was courteous and helpful...
  Our response to your questions, problems or concerns was timely...
  I was told who to call if my equipment stopped working properly...
  Our business practices allow easy and understandable access to equipment, items, services and information...
  I would recommend your services to my friends and family...
  The services provided met my needs and expectations...
  I was satisfied with the response I received if I called for assistance on weekends or during evening hours...
  My financial responsibilities for the service and/or equipment were adequately explained to me...
  Patient rights and responsibilities were adequately explained to me...
  Please provide any suggestions that you may have to improve our services or patient safety...