Part of our application process is to ensure all applicants are aware of the Standards of Behavior we expect from each of our employees. Please read and check the box at the bottom of this page to show you acknowledge these standards.
STANDARDS OF BEHAVIOR
Excellence
  • I will refrain from a negative attitude & be respectful of patients and co-workers.
  • I will acknowledged those I encounter courteously, and meet the needs of patients and visitors in a prompt manner.
  • I will answer phone calls promptly and professionally & return calls in a timely manner.
  • I will look for moments to speak highly of our patients, physicians, and organization.
Accountability
  • I will be professionally and personally responsible to our patients, co-workers and community for our actions and our work.
  • I will be on time, prepared to work, and provide ample notice when incurring an unanticipated absence.
  • I will follow dress code policies and my department's safety guidelines.
  • I will take responsibility for demonstrating positive behaviors and positive attitude with patients, their families, and my coworkers.
Compassion
  • I will demonstrate respect and kindness with my words, my tone of voice, and my body language.
  • I will treat everyone I encounter as the most important person I serve today.
Dignity
  • I will respect the cultural and religious differences of everyone with whom I come in contact.
  • I will provide privacy for each individual within and out of the hospital.
  • I will answer call lights in a timely manner and provide assistance to those who need it, or find someone who can.
Teamwork
  • I will strive to make people feel appreciated and valued by recognizing the efforts and contributions they make to the team.
  • I will present problems with possible solutions.
  • I will accept advice and criticism with an open mind.
  • I will Help set the tone of the day by being positive and mindful of agreed upon meetings and deadlines.
  • I will refrain from using phrases like "I don't have time" or "I am busy" when I am unable to meet a request.

If hired, I agree to follow these Standards of Behavior. I will use them as a tool to better MCHHS for our patrons, my coworkers, and myself.